Maintenance Policy at the ESRF L. Hardy, ESRF, BP 220 avenue des Martyrs, 38043 Grenoble Cedex. WAO'98 Abstract The ESRF is a X-ray source of the third generation. The accelerator complex is composed of a Linear accelerator (e- 200 MeV), a synchrotron (300 meters - 6 GeV) and a Storage Ring (844 metres). There are several thousands of interlocks to protect the various equipment, which can be triggered to kill the beam. The Machine operates more than 7000 hours / year and delivers nearly 6000 hours of X-ray beam to 40 beam lines simultaneously, operating 24 hours a day. Some of these are industrial and pay for beam time. These constraints impose a strict policy of maintenance (preventive and curative) and upgrading of the different pieces of equipment. In 1998, 81 days are scheduled for maintenance during 5 shutdowns. All the failures are tracked and sorted into classes of equipment. This allows the Operation Group to analyse the trends and the person responsible for equipment to initiate action. In addition to this, weekly meetings are held to discuss in detail all the problems that have occurred during the week. This policy appears to be successful since the beam availability is increasing year after year and is now reaching 95 % of scheduled time (the remaining 5 % is shared between the time for the refills (2 %), and the time lost due to failures (3 %)). This paper will describe how the failures are tracked, how this tracking helps to trigger actions, how the Operators can contribute in the maintenance/upgrading work.